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Send
Us Your Microwave Repair!
Microwave
Service Depot provides all materials needed
to assure safe, expedient, and no-fuss repair
of your commercial microwave oven.
Microwave
Service Depot recognizes the importance of the microwave in
today’s restaurant businesses and knows how hard it is
to get your microwave oven repaired properly and within a reasonable
time. The well-trained commercial microwave oven repair technician
is becoming harder to find. Many repair businesses are situated
in large metropolitan areas; leaving many restaurants out of
the service area for these facilities. Additionally, some of
these shops require that the units be brought in for repair.
Certainly this puts an added burden on a manager trying to effectively
run his or her restaurant efficiently. As a last resort, the
restaurant is forced to use consumer appliance repair facilities
that do not have the proper equipment or ready access to parts
and whose employees have little experience in repairing commercial
microwave ovens. As a result, today it often takes longer than
2 weeks, often as long as 4-5 weeks or more, to get a commercial
microwave oven repaired.
At Microwave Service Depot we don’t repair refrigerators.
We don’t repair ice machines. We only offer highly trained
master technicians with over 35 years experience servicing commercial
microwave ovens. Combining this expertise with the reliability
and convenience of UPS services, Microwave Service Depot has
devised a program to meet the needs of today’s demanding
restaurants.
With a keen understanding of the restaurant industry, it is
our goal to provide professional repair services in a timely,
efficient and cost-effective manner.
Click
here for our Service Request Form.
Here's
How The Program Works:
- First, notify us of
your microwave problem via fax, service
request form or our toll-free number. One of our
trained service counselors will be glad to help you.
If your microwave problem cannot be resolved via telephone,
we will immediately initiate the repair process.
- After some information
gathering, our service representative will issue a
repair order for your unit and arrange for packaging
materials to be sent to your location. At your request
we can expedite a loaner unit to you for a nominal
fee.
- When you receive the
packaging materials, carefully follow the simple instructions
enclosed to prepare your microwave for pick-up. All
necessary supplies will be included with the kit.
- UPS will pick up the
microwave and take it to our Microwave Repair Facility
where one of our master technicians will evaluate
the oven to determine needed repairs.
- The unit is then repaired,
cleaned and tested to the original manufacturer's
specifications as well as a variety of safety checks
for compliance to UL/CUL, FCC and CDRH requirements.
- Upon completion of
the necessary repairs, the microwave is promptly shipped
back to you via UPS.
Benefits
Of The Program:
- Microwave
Service Depot stocks a large inventory of parts
for all commercial microwave oven models, reducing
turnaround time.
- We
limit our service area to 2 day UPS ground shipping
allowing quick turn around time as well as minimizing
shipping costs; faster service is available if required
at additional cost.
- Microwave
Service Depot performs an initial age/condition
assessment over the phone to help you determine
if the oven is worth repairing. It is most likely
not worth sending an 8 or 9 year old microwave for
repair. In this case, our trained counselors can
help you select a replacement unit from our vast
inventory of the latest commercial microwave models
by the leading manufacturers.
- All
ovens are calibrated to insure that heating power
and time is consistent.
- Microwave
Service Depot ships each repaired oven with an operating
tip sheet that offers suggestions and helpful hints
for the operation and maintenance of your commercial
microwave oven.
- Repaired
ovens are returned with a 90-day warrantee on our
repair.
- Ovens
can be custom programmed for a small additional
fee.
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Click
here for our Service Request Form
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